Five Steps to Operating in a Financial Crisis - Expert Advice
Time-honoured business skills and strategies are indispensable
in a traditional Not for Profit environment, but while they have
been shown to be useful they are insufficient for today's fast
changing environment according to one expert.
In the financial environment Australia now faces and eroding of
business confidence, what are the most important things Not for
Profits should be doing this year?
Board Governance expert Steven Bowman (www.conscious-governance.com
) offers Not for Profits five of the most important things they
should do in 2009.
Here’s his advice:
1. Look at everything that you and your organisation have
assumed you have got right, which is no longer working for you,
and identify other ways that you might undertake whatever is not
working for your organisation.
Case in point, many organisations rely very substantially on
philanthropic funding. This is a great time for these
organisations to say, “We still want to receive philanthropic
funding, but what else is possible?” The key question for all
NFPs right now is – “what else is possible?” “We’ve got
philanthropic funding, now can we introduce some user pay
services? Can we introduce some product services? Can we
introduce things that we do so well that we can turn them into
services or products that other organisations might be willing
to pay money for?”
Every NFP has the capacity to do this. This is a great
opportunity, a great wake-up call for all those organisations
out there that spend a lot of their time trying to raise funds.
Continue to raise funds, but continue to ask what else is
possible.
2. Have a clear understanding of where your thinking is coming
from. Is it coming from a Prosperity point of view – that
there’s an abundance of funding out there. What do we need to
change to get access to that funding? More donors are there,
they just don’t know about us. What do we need to change so that
they do know about us? There has never been a greater need for
our programs or our services. Here are all the good stories that
go around it. I wonder who would be interested in partnering
with us?”
All these types of questions would be the first thing that I’d
encourage the Board to look at, rather than going into the
scarcity mindset, which is “Our funding is decreasing, we’re in
real deep trouble, we need to increase our funding.”
I encourage Boards to look at this as “what else can we be
doing”? “Who else is going to be interested in working with us
in this area?” It won’t be what you thought. It won’t be the
traditional areas or organisations. It won’t be what you’ve
always considered to be the only way of raising money. The
second thing, therefore, would be a Board conversation about do
we choose to look at this as a problem or do we choose to look
at this as an opportunity. Do we choose to look at this as
sending a negative message about how poor we are or do we choose
to look at this as a way of getting access to even further
funders and donors we didn’t even know existed?
3. The third thing I would do is get all of the organisation
involved in this
conversation. Have conversations with staff and key stakeholders
about the innovative options that are available that we haven’t
otherwise considered. This is where you start getting a lot of
innovation. Ask staff and key stakeholders not from the point of
view of, “We’re in deep, deep trouble, we have no money, what
are we going to do to stop the liquidators from coming in and
closing us down?” That’s not the conversation we want to have.
The conversation you do want to have is, “Okay, so this
situation has created a whole new ballpark for us. What are the
other options that we’ve got available that will enable us to
innovate, create and grow in ways that we haven’t otherwise
considered possible?”
Particularly if you do that with strategic partners – with the
people that you have got alliances with, your funding bodies,
other partners –then you start getting into the creative mode
rather than the lock down scarcity mode of “it’s a really tough
market out there and we’re in trouble.”
4. The fourth thing between now and the end of the year would be
to look at a progressive line of “if our funding falls below X
amount, then what is it that we’re going to do. Let’s figure it
out now before it actually happens.”
You’re actually setting some trigger points for what it is that
you need to do if in the short term you haven’t been able to
access the required funding. Work out what you’re going to do
now rather than when you don’t have the funding.
You actually have a trigger point plan in place before those
situations occur and you give this to all staff so they know the
plan. Potentially you might give it to funding bodies as well.
5. The fifth thing would be to realise that your ability or
willingness to survive and to
thrive as an organisation is all going to come down to how you
see the situation. The
organisations that think positively, that are looking for
alternatives, that are looking for
ways of creating even more value in what they’re doing, that are
looking for new
partners in areas they hadn’t otherwise considered, that are
widening out their scope
of revenue streams to include philanthropy and grants, but also
to include
sponsorships, strategic alliances, development of services and
products for pay, will
be successful.
The opportunities out there are huge, if you are willing to look
at things from a
different point of view.
Steven Bowman can be contacted via email at
steven@conscious-governance.com
Source: Probono Australia